Working in the bed and breakfast industry, we were looking forward to viewing the Three in a Bed series on Wednesday nights on Channel 4. After last night’s programme, we’re not so sure.
This programme seems to be more about ratings than about the bed and breakfasts themselves. Sure, it makes for good viewing but it’s a shame it is not showing the industry in a better light. Bed and breakfast accommodation is coming of age. Guests can expect charm instead of chintz and some bed and breakfasts can rival the accommodation and luxury of a 5 star hotel, as we have seen already in this series.
It's worth mentioning that we don't agree with John’s comment about guests “not coming to see him”. Owners are as much a part of the bed and breakfast experience as the breakfast, beds and baths. A warm welcome, friendly face and helpful host can ensure not only return customers but also recommendations to friends. As any business knows, word of mouth and personal recommendations are worth their weight in gold.
The three properties last night did have something in common – high standards. Clean rooms, tasty breakfasts and charming hosts are all key factors in running a successful business and ensuring guests enjoy their stay. That’s what bed and breakfasts are about – not TV ratings.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment